EnglishPlease be advised: Due to COVID-19 social distancing requirements and significant demand for Epicure products, please allow extra time for processing and delivery. Thank you for your patience.
SHIPPING INFORMATION
As of today, September 21 :
We are shipping orders from September 15.
Business Kits are shipping from September 18-19.
US Shipping Charges
$7.50 for orders under $39.99
$9.00 for orders from $40–$79.99
11% of total for orders over $80
Business Kit Shipping—$9.95 + applicable state tax
Epicure ships via USPS, UPS, and FedEx.
Epicure requires a street address and does not currently ship to PO Boxes or APO/FPO/DPO addresses.
Please allow up to 72 hours (business days) for fulfillment.
Transit times vary depending on destination, but please allow 5–7 business days for delivery.
US back-ordered products:
The following products will be shipped early to mid-September as stock becomes available:
N/A
RETURNS & EXCHANGES
Epicure takes pride in our top-quality products, services, and excellent customer experience.
Our Quality Assurance
We are committed to offering the finest-quality products and using the best ingredients available in today’s world market. We strive to maintain the highest quality standards while continuing to meet and surpass your expectations.
Our Promise
We promise that Epicure products will turn you into a better cook and that your cooking will get rave reviews from family and friends, or we’ll refund your purchase. Contact your Consultant for full details to exchange or return any item!
Our Guarantee
We know you will love our products! If for any reason you are not completely satisfied with your Epicure products within 90 days of your purchase, we will exchange or fully refund your purchase. Please contact your Consultant or let our Customer Experience team help you. Or call us toll-free at +1 (855) 668-5909.
Extended guarantees apply to the following products, excluding products featured as Host or Customer Exclusives.
- Cookware products have a minimum one year guarantee against manufacturer’s defects unless otherwise noted. Proof of purchase required.
- Silicone products and non-stick coating cookware are guaranteed against manufacturer’s defects for three years from date of purchase. Proof of purchase required.
- Stainless steel products have a lifetime guarantee against manufacturer’s defects. Proof of purchase required.
Product Returns
Please contact your Consultant or let our Customer Experience team help you by e-mailing returns@epicure.com or by calling us toll free at 1-855-668-5909.