Heads up! Shipping and processing times may be longer than usual with extraordinary demand for the new Fall & Winter season and some continued supply chain delays. Thanks for your patience!


SHIPPING STATUS

As of today, September 21: 

  • We are shipping orders from September 9 - September 17.
  • We are shipping Business Kit orders from September 19.

Transit times vary depending on location; anticipate 5–7 business days for delivery once your order has shipped.


SHIPPING FEES

Standard shipping fees  

Orders under $40 | $7.50 
Orders between $40 and $79.99 | $9 
Orders over $80 | 11% of order total 

Business Kits | $9.95 + applicable tax 

Epicure ships via USPS, UPS, and FedEx. We require a street address and do not currently ship to PO Boxes or APO/FPO/DPO addresses. At this time, Epicure will only be servicing the continental US. Shipping fees on US orders will be charged in USD.


RETURNS & EXCHANGES

Epicure products are crafted with care and we’re proud to never ever compromise on the quality of the ingredients in your blends.

We offer a 90-day money back guarantee!

We hope you will love our products, but if for any reason you’re not completely satisfied within 90 days of your purchase, we will exchange or fully refund your item.


Extended guarantees also apply to the following products, excluding promotional items. Proof of purchase is required for extended guarantees.

Cookware products

Minimum one-year guarantee against manufacturer’s defects, unless otherwise noted. 

Silicone products and nonstick coating cookware

Three-year guarantee against manufacturer’s defects. 

Stainless steel products

Lifetime guarantee against manufacturer’s defects. 

Need to request a refund or exchange?  

Contact your Consultant or let our Customer Experience team help you. Get in touch with us at customerexperience@epicure.com or 1-855-668-5909.  

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